Clara Analytics

CLARA PRIVACY POLICY

(Last Updated October 19, 2017)

CLARA analytics, Inc. (www.claraanalytics.com), as well as any present or future affiliated or related company (“CLARA” or “we”), recognizes the importance of your privacy. This privacy policy tells you what personal information we collect and how we use it. CLARA may change this privacy policy from time to time, in its sole discretion, as discussed in section 7 below. By using or visiting any CLARA website, application, product, software, tool, data feed, and/or service (collectively the "Service"), you understand and agree to the terms of this policy.

1. What Information Do We Collect?

  1. Personally-Identifiable Information: We may collect personally identifiable information when you specifically and knowingly provide it to us, for example when you request a demonstration, register to receive a newsletter, or otherwise provide personal information such as your e-mail address, name, phone number, year of birth, or other information.

    CLARA does not consider personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual. We collect and use your personally-identifiable information to operate and improve our Service, to process your transactions, to provide customer service, and to perform research and analysis aimed at improving our products, Service and technology. You may always choose not to provide personal information, but if you so choose, certain parts of the Service may not be available to you.

  2. Non-Personally-Identifiable Information: We may collect and aggregate non-personally identifiable information, such as a website that referred you to us, your IP address, browser type and language, hardware types, geographic location, and access times and durations. We also may collect navigational information, including information about the Service content or pages you view, the links you click, and other actions taken in connection with the Service.

  3. Cookies, Pixel Tags, and Local Storage: CLARA, or third parties on our behalf, may collect non-personally identifiable information via the use of cookies and other similar technologies, such as pixels or local storage. Cookies are pieces of information that are transferred to an individual's hard drive for record-keeping purposes. Cookies are used to: (i) remember your login state so you don’t have to login as you navigate the Service or use your dashboard; (ii) prevent fraud and enhance security by learning things about computers and web browsers used to access the Services; and (iii) remember how you prefer to use our Services so that you don’t have to reconfigure your settings each time you log into your account.

    In addition to cookies, we may use other technologies, including pixel tags (also known as web beacons and clear GIFs) on our websites and in promotional e-mail messages or newsletters. These electronic images assist us in determining how many users have visited certain pages or opened messages or newsletters. We do not use these pixel tags to collect personal information.

    We also use local storage, which is an industry-standard technology which allows a website or application to store information locally on your computer or mobile device which allows us to customize your experience and the content you may see. We may use Adobe Flash and other technologies to, among other things, collect and store information about your use of the Services.

    You have the ability to adjust your settings to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies or to request your permission each time a service attempts to set a cookie. Please be aware that the Service is optimally designed to operate with cookies enabled; if you choose to decline cookies, you may not be able to sign in or use other interactive features of the Service that depend on cookies.

2. What Do We Do With The Information That We Collect?

Except as disclosed in this privacy policy, CLARA does not share your personal information with any outside parties.

  1. CLARA will use the personally identifiable information directly provided by you solely for the purpose for which you have provided it, whether it be to register, use the Service, communicate with us, etc. We may share this information with service providers who perform services on our behalf, such as processing information requests, displaying stored data you access, to assist us in marketing, to conduct audits, etc. Those companies will be permitted to obtain only the personal information they need to provide the service they provide, will be required to maintain the confidentiality of the information, and will be prohibited from using it for any other purpose.

    We may also use the information you provide to contact you for reasons related to your submitted content, use of the Service, or in reply to a communication to us. Additionally, we may periodically send you email or text messages or call your mobile number regarding existing or prospective products and services, or to obtain information to better understand our users. You can opt out of such non-transactional communications at any time.

  2. CLARA or our third-party partners will use non-personally-identifiable information to track and analyze usage and volume statistical information from our users to administer our content in order to improve the Service. We may also perform statistical analysis of user behavior in order to measure interest in our online products and services for product development purposes.

  3. Disclosure: As a general rule, CLARA will not disclose any of your personally identifiable information except under one of the following circumstances: we have your permission; we determine in good faith that it is legally required to be revealed by any relevant statute, regulation, ordinance, rule, administrative or court order, decree, or subpoena; information revealed during the course of CLARA’s enforcement of the policies and procedures of the Service, its application, and/or website; information that we determine must be disclosed to correct what we believe to be false or misleading information or to address activities that we believe to be manipulative, deceptive or otherwise a violation of law; where you are otherwise notified at the time we collect the data; where we need to share your information to provide the product or service you have requested; when such disclosure is made subject to confidentiality restrictions in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by CLARA. CLARA may share the non-personally identifiable information that CLARA gathers, in aggregate form only, with advertisers and other partners.

3. Children's Policy

The Terms of Service clearly provide that Users must be (i) 18 or older. CLARA does not knowingly collect personally identifiable information from users under 13. In the event that we learn that we have collected any personal information from a user under the age of 13, we will attempt to identify and delete that information from our database.

4. International Usage

The Service is owned by CLARA and may be accessed in the United States and abroad. For data protection purposes, CLARA is the controller and, unless otherwise noted, is also the processor of data. Information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction. If you are located outside of the United States, please note that the information you provide to us may be transferred to the United States. By using the Service, application and/or website, you consent to such transfer.

5. How Does A User Change Or Update Information?

If you have any questions or concerns about this privacy policy or would like the personally identifiable information that you have provided to be removed from our files, please contact CLARA via email at support@claraanaytics.com.

6. Security and Encryption

We follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, mobile technology, or method of electronic storage, is completely secure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards to protect the confidentiality of the information that we collect online, we cannot guarantee its absolute security. Our Service has security measures in place designed to protect against the loss, misuse and alteration of the information under our control. We use standard Secure Socket Layer (SSL) encryption that encodes information for such transmissions. All Service information is maintained on secure servers. Access to stored data is protected by multi-layered security controls including firewalls, role-based access controls and passwords. You are responsible to keep your password secure.

7. Changes to This Policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the “last updated” date at the top of the policy. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our websites or applications.